Question 1

What is Marvenn Intro?

Accepted Answer

Marvenn Intro is a warm-introduction network powered by Marvenn AI. It finds the warmest path to the clients, partners, investors, or vendors you need to meet by scanning your own network (your LinkedIn connections, calendar and CRM contacts, plus people you invite), then helping deliver intros that get accepted. Unlike cold outreach tools, every ask goes through someone who already knows you.

Question 2

How does Marvenn Intro work?

Accepted Answer

You tell us who you need to meet. We score warm-eligible connectors from your own network (your LinkedIn connections, calendar and CRM contacts, plus people you invite), then locate 2nd-degree people who match your ideal customer profile. You approve the ask, and the connector approves the message before the intro is made.

Question 3

Who is Marvenn Intro for?

Accepted Answer

Service business owners, founders, operators, and professionals who want warm introductions instead of cold email or LinkedIn spam. If your next client, partner, or investor is probably two connections away, Marvenn Intro is built for you. You request intros through people who already know you.

Question 4

How is this different from cold outreach?

Accepted Answer

Cold email and LinkedIn DMs reach strangers, and most go unanswered. A warm intro comes from someone the other person already knows and trusts, so it is far more likely to get a reply. Marvenn Intro starts from relationships you already have, not a stranger's inbox.

Question 5

What kind of intros can I get?

Accepted Answer

Clients, partners, investors, vendors, advisors, or any role you define in your ideal customer profile. Paths only run through people you already know: your LinkedIn connections, calendar and CRM contacts, plus people you invite.

Question 6

Why is network participation required?

Accepted Answer

Participation means you agree to how warm intros work: we look for paths through your own network (your LinkedIn connections, calendar and CRM contacts, plus people you invite) and you approve every ask before it goes out. Paths never run through other Marvenn Intro members you do not know. Participation is required at signup and stays on for Intro accounts.

Question 7

Whose network do you use to find intros?

Accepted Answer

Connectors come only from your own network: your LinkedIn connections, calendar and CRM contacts, plus people you invite. Other Marvenn Intro members are never your connectors unless they are already one of your own contacts. From your connectors we look for 2nd-degree people who match your ICP targets. We do not invent paths from random lead databases. The model is classic warm intros: someone you know introduces you to someone in their network.

Question 8

Will other members contact me for intros?

Accepted Answer

Only people who already know you. Every member's connectors come from their own network (their LinkedIn connections, calendar and CRM contacts, plus people they invite), so you only get an intro request when you are already one of their contacts. You stay in control of whether you accept.

Question 9

What counts toward my monthly intro limit?

Accepted Answer

Your monthly number counts accepted intros. An intro counts when the connector says yes to your ask. Drafts, declined asks, expired asks and cancelled asks do not count. You get 25 accepted intros a month on Intro Plus and 75 on Intro Pro. Each plan also has a fair use limit on how many asks you can send to connectors each month, so the network stays fast and affordable for everyone. Free scan lets you scan your LinkedIn network once and see who can introduce you; sending warm intro asks needs Intro Plus or Intro Pro.

Question 10

How does pricing work?

Accepted Answer

Marvenn Intro has 3 plans. Free scan (free): Scan your LinkedIn network once. See who can introduce you. Intro Plus ($49/mo): Unlimited network rescans. 25 accepted intros / mo. Fair use limit on asks sent. Connector-approved messages. Intro Pro ($79/mo): Everything in Plus. 75 accepted intros / mo. Higher fair use limit on asks sent. Intro Plus and Intro Pro are monthly subscriptions.

Question 11

Do I need a credit card to start?

Accepted Answer

No for Free scan. Intro Plus and Intro Pro require a card at checkout. All plans require network participation.

Question 12

How do I cancel my subscription?

Accepted Answer

Open Intro Settings at /settings and use Cancel subscription under Billing. You can also manage billing from /upgrade. Cancellation takes effect at the end of your current billing period, so you keep access until then. Free scan is never charged; cancel applies to paid plans. If you subscribed to Intro Plus and Intro Pro on the Marvenn pricing page, sign in there and choose Manage billing. You can also email intro support or use /support if you need help.

Question 13

How do I change my plan?

Accepted Answer

Go to /upgrade on Intro or the Pricing page to choose Intro Plus or Intro Pro. Paid plan changes go through Stripe Checkout.

Question 14

How do I update my card or payment method?

Accepted Answer

In Intro Settings at /settings (or /upgrade), choose Manage billing. That opens the Stripe customer portal so you can update your card and billing details, then returns you to Intro Settings. You need a payment method on file from a prior paid checkout.

Question 15

What is the refund policy?

Accepted Answer

Fees are generally non-refundable except where required by law or expressly stated in writing. Canceling a paid plan stops future renewals at period end; it does not refund the current period. Free scan is free and does not charge a card. See Terms of Service for the full billing and cancellation language.

Question 16

How do you use my LinkedIn network?

Accepted Answer

With your connected LinkedIn account we identify warm 1st-degree connectors and search for relevant 2nd-degree ICP targets through those paths. We use that graph to propose introductions you approve. Connectors only come from your own network (your LinkedIn connections, calendar and CRM contacts, plus people you invite). You control which asks go out.

Question 17

Is this LinkedIn spam or unsafe automation?

Accepted Answer

Marvenn Intro is built around human-approved warm asks through real relationships, not mass cold connection spam. You review paths and messages before sending. Connectors can decline. We optimize for accepted intros and network reputation, not raw volume.

Question 18

How do I get started?

Accepted Answer

Start with Free scan or choose Intro Plus or Intro Pro, agree to network participation, verify your email, connect LinkedIn, set who you want to meet, and request your first warm path. Most of the heavy lifting (path finding and draft asks) is handled for you after setup.

Question 19

How do I contact support?

Accepted Answer

Signed-in members can use /support for AI chat or a ticket, or browse /faq anytime. You can also email intro support. The Support page includes in-app chat (not 24/7 human live chat).

Question 20

What does Powered by Marvenn AI mean?

Accepted Answer

Marvenn Intro is a product of Marvenn. The same AI platform that powers Marvenn's outbound OS scores relationships, drafts human-sounding intro asks, and helps track intros through to meetings. Intro focuses specifically on warm introductions through your own network.

Your network, unlocked in three steps

Tell us who you need to meet

We scan your own network

Your connector makes the intro